Use Structured debate to avoid Groupthink

customers5

Management Tip of Week

Adapted from Harvard Business Review

To help your team respond to emerging threats and opportunities while avoiding the dangers of “groupthink” — teams or organizations operating on autopilot — hold frequent, structured debates.

Randomly assign different team members to argue opposing points of view. Then, at a regular team meeting or an offsite, set up a debate with scenarios such as: “Our organization’s mobile app will be obsolete within two years. Here’s what will replace it, and here’s what we need to do now to survive and thrive.”

Ask half the team to argue why the current mobile app is sufficient, and the other half to argue how and why the mobile app needs to be changed.

Debates like this can help overcome people’s reluctance to ask and answer tough questions about how the world has changed or is changing, and how the organization needs to evolve accordingly.

Adapted from “How Structured Debate Helps Your Team Grow,” by Ben Dattner

Advertisements

Author: mannmannandrew

Throughout my career I have been about building strong commercial relationships across an organisation, enabling and building data driven capability and leading teams encouraging them to develop industry leading solutions for customers. Ideas develop from collaboration, listening, observing and learning

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s